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AI-Assisted Review

Gepetto uses customer email and account context to generate a response draft directly inside the existing service workflow. The analyst can review the suggestion, make adjustments and approve the final response before it reaches the customer.

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The experience keeps AI assistance embedded in the operational workflow rather than creating a separate destination for AI-generated content.

DRAFT REVIEW

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The key design decision was keeping human validation inside the loop. AI handles the initial draft, while the analyst remains responsible for reviewing the context, editing the response and deciding what gets sent.

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CONTACT / AVAILABLE WORLDWIDE

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Available for remote product design roles and selected freelance projects. Based in Brazil, working worldwide.

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